inquiry

Before you contact us

We have a page with frequently asked questions. Please feel free to check it out.

Contact information for various inquiries

If you have any questions or concerns, please contact the Solamachi Call Center listed below.
If you have any questions about each store, please contact them directly.

Contact information for inquiries regarding TOKYO Solamachi

You can check TOKYO Solamachi 's opening hours here.

*For some IP phones and international calls, please use 03-6700-4833.

*We record conversations with customers for the purpose of confirming what was said by the customer and the response of our staff.

*In order to ensure that we can respond to you properly, we ask that you provide us with your caller ID.

*Call charges for the above number will be borne by the customer.

*Please be careful not to dial the wrong phone number.

Inquiries regarding lost and found items

TOKYO SKYTREE TOWN Lost and Found Center

03-5809-7806Reception hours: 9:00-23:00

*Lost or forgotten items will be reported to the police within one week of being found.

Inquiries regarding TOKYO SKYTREE

TOKYO SKYTREE Center

You can check TOKYO SKYTREE 's opening hours here.

0570-55-0634Reception hours: 10:00-18:00

*For some IP phones and international calls, please use 03-6700-4822.

*We record conversations with customers for the purpose of confirming what was said by the customer and the response of our staff.

*Call charges for the above number will be borne by the customer.

*Please be careful not to dial the wrong phone number.

Inquiries about SUMIDA AQUARIUM

SUMIDA AQUARIUM

03-5619-1821Reception hours: 10:00-18:00

* Reception hours are subject to change.

Inquiries regarding Konica Minolta Planetarium Tenku

Konica Minolta Planetarium Tenku in TOKYO SKYTREE TOWN

03-5610-3043Reception hours: 10:00-19:00